Creepy.
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One day, people won’t have to type queries into a box to search for information. It’ll be delivered to them, via their various screens, based on where they are, who is nearby and what they might like and need to know.
Google gave a glimpse of that future this week at its developer conference in a feature called Google Now, which will act as a kind of automated personal assistant on Android smartphones. The service, which will roll out as part of the next update to Google’s mobile operating system, will do things like remind an Android owner of a lunch date — but also who it is with, how to get there and when to leave, based on current traffic congestion. And based on your past Google searches, it will keep you up to date on flight information and sports scores.
It’s easy to see how this kind of service could be helpful. It’s also really easy to see how it could be creepy. What’s harder, however, is to see the line between the two, and to know where (and when) Google might cross it.
The features that Google Now offers are mostly already available in some form or another, through third-party mobile apps and services.
But it gets weird when Google starts to extend its reach into that territory, because Google already knows so much about us — things like who we e-mail and talk to the most, along with what we search for. When those smaller bits of data begin to get linked together in a more meaningful way, that knowledge can take on a larger, different context.
A standalone app that pings you to let you know when friends are nearby might feel like a friendly little helper. Google doing it might feel like a menacing stalker. In addition, a service like Google Now may also cause people to realize exactly how much data and information Google actually has about their routines and daily lives. And that might cause some people to be very, very uncomfortable, regardless of how useful the service is.
I'll tell you what's creepy: this guy who follows me around telling me when my next appointment is. I think it's my dentist.
(Thanks, Bruce)
(Thanks, Bruce)